The HR and Business Systems Manager will be a key member of the senior team. We have big ambitions for our business. We are looking for skilled and passionate people to continue our journey with us and share in the Drumanilra mission. Skilful recruitment will be key to the success of our three new premises. We will need to fill 60-70 positions over the next 24 months. You will be key to helping us find the fantastic people we need and to keeping them once we find them.
Guided by our mission and goals, you’ll help create a working environment which inspires and motivates all of us to achieve our full potential. You’ll help us achieve a safe, diverse and inclusive workplace in which everyone feels valued and comfortable being themselves. You’ll help create a workplace which supports well-being and work/life balance, provides attractive benefits, invests in personal development and career progression, and which fosters and rewards excellence. You’ll put in place a system for monitoring the effectiveness of our HR practices on an on-going basis.
You’ll also work with the senior team to set up key business systems for quality control and regulatory compliance throughout the business. You’ll help us measure how we are doing on our social and environmental business goals. You’ll be responsible for auditing and reporting on quality, compliance and progress towards our goals, on an on-going basis.
You’ll be based in offices in Boyle but divide your time between the Drumanilra Farm Kitchen projects in Strandhill and Carrick-on-Shannon initially, as well as the farm. Building works will then commence on the Boyle development towards the end of 2020, with a provisional opening date towards the end of 2021. You’ll work closely with the owners, Liam and Justina Gavin, the Head of Operations and the senior team. You’ll also work with front of house and kitchen teams in the Drumanilra Farm Kitchens, and, back at the farm, with the farm team, interns and volunteers.
You’ll help us recruit to 60-70 vacancies over the next two years. You’ll be responsible for ensuring excellence in our candidate sourcing and selection, induction training, performance review and career progression planning. You’ll work to ensure the well-being of the whole team. You’ll work with the senior team to set up and ensure the smooth running of our HR Management and Business Management systems on an on-going basis.
Recruitment: Use your knowledge and experience of best practice recruitment and selection to help us find the fantastic people we need and to support managers in effective candidate selection.
Investing in People: Establish and maintain best-practice systems for Recruitment, Induction, Training, Performance Review, Career Progression and Personal Development. Work with managers to support cost-effective rostering and efficient work patterns. Manage our volunteering and internship programmes. Support the senior team in managing employee relations and resolving disputes.
Well-being at Work: Employee Assistance Programme, diversity, inclusion and zero tolerance to bullying and harassment, manage flexible working patterns, establish a social working group and manage a calendar of team social events.
Benefits: Work with senior team to implement an attractive benefits package. As the business becomes profitable, conduct on-going consultation to develop the benefits package in line with the team’s priorities, and the company’s success. Benefits might include things like a matched funding Pension Scheme, Income Protection, Life Assurance and Sickness Benefit.
Employment Legislation: Ensure compliance with all employment legislation including company handbook policies and procedures such as statement of terms and conditions, working time legislation, bullying and harassment policy, equal opportunities policy, safeguarding of young workers, statutory training and disciplinary procedures.
Monitoring and evaluating the effectiveness and efficiency of our HR systems on an on-going basis using key HR metrics.
Work with managers and support the Head of Operations to establish business systems for the management and regular internal auditing of the following key areas:
Health & Safety, Fire Safety, First Aid Response, Customer Service, Food Safety, Allergen Management, Food Labelling, Food Waste, Cleanliness & Hygiene, Merchandising, Equipment Maintenance, Electrical and Safety Equipment Testing, Water Quality Testing.
Regenerative Business Systems
Work with managers and support the Head of Operations to establish business systems for the management and regular internal auditing of our social, animal welfare and environmental goals, including our Green Business goals. Sign us up to relevant external auditing schemes: e.g. the EPA’s Green Hospitality Award and Food Waste Charter, and B Corp Certification.
To excel in this role you will have:
- A degree or equivalent qualification in HR or related discipline;
- Minimum two years work experience in recruitment, selection, and as a HR Manager, ideally in a hospitality or retail environment;
- Evidence of ability in coaching and developing others, a commitment to organisational learning and proven ability in achieving employee engagement and satisfaction;
- A good systems focus. Experience in designing and implementing systems desirable.
- Good written and verbal communication skills including presentation;
- Influencing and diplomacy skills;
- Organisational and reporting skills;
- Experience with using HR and Business System metrics to monitor effectiveness on an on-going basis;
- Commitment to creating a diverse and inclusive work-place and an environment free of bullying, harassment and discrimination;
- An interest in sustainable business goals and how these can be applied in the hospitality sector.
Find out more about working at Drumanilra and the benefits we provide.
Our Financial Benefits include an attractive salary plus a profit share scheme, mileage allowance, an annual leave allowance which increases over time, a cycle to work scheme and a discount card for nourishing lunches in our cafes on work days, and discounts in our shops and cafes for you and your guests on days off.
The well-being of our team is important to us. Alongside the benefits of living and working in this beautiful part of the country, we will work at creating a sociable, diverse and inclusive work space, flexible working opportunities, and will offer an Employee Assistance Programme.
We will also work hard at creating career development opportunities and pathways. We’ll invest in a robust review process for performance feedback, and for identifying opportunities for training and progression. We will commit to a minimum of two paid training days per year, for everyone, after one year’s service, plus an annual paid volunteer day for people to actively participate in their local community, and help further causes they are interested in.
To apply for this position please fill out the form below or alternatively email firstname.lastname@example.org with a short bio and attach your CV. We will acknowledge receipt of your application and we’ll get in touch with you if you are shortlisted for interview.
Find out more about the Drumanilra journey so far, from small beginnings to where we are today, and learn more about our amazing plans for the future.